Shipping policy
Dispatch
MintBoon is a retailer of Japanese trading cards, shipped directly from Japan.
Every order is prepared and inspected in Japan before dispatch, then shipped from Japan with tracking.
Shipping is charged once per order, however many cards it contains. The exact amount for your country is shown in the table on this page, and again at checkout before you pay.
If a parcel is refused, goes unclaimed, or cannot be delivered, what happens to the shipping cost is set out in our refund and cancellation policy, along with the rules for cancelling an order and for an item that arrives damaged or not as described.
Delivery addresses
We deliver to a home or office address, in the full name of a real person at that address. We do not ship to PO boxes, parcel lockers or parcel-forwarding and reshipping services.
Before dispatch, a mistake in the address — a street number, unit number or postal code — can be corrected free of charge by replying to your order email, provided the recipient and the country stay the same. A different recipient, address or country cannot be substituted after payment.
Some orders are sent by a service that may require a signature on delivery. An order is delivered when the carrier records delivery to the address given at checkout, including delivery to a mailbox or a safe place at the carrier’s discretion.
Countries we serve
We currently ship to Australia, Bahrain, Barbados, Bhutan, Brunei, Cambodia, Canada, Costa Rica, El Salvador, Guernsey, Honduras, Hong Kong, Jersey, Jordan, Kuwait, Malaysia, Maldives, Mongolia, Nepal, New Zealand, North Macedonia, Panama, Papua New Guinea, the Philippines, Singapore, Solomon Islands, South Korea, Taiwan, Trinidad & Tobago, United Arab Emirates and the United States. These are the destinations selectable at checkout.
If your country is not on that list, contact us before ordering — we handle other destinations case by case rather than through the standard checkout.
Tracking and insurance
Every order is shipped from Japan with tracking, and the tracking number is provided when the order dispatches.
Insurance depends on the service you choose at checkout. The Insured service is covered against loss and damage; Economy is tracked but NOT covered, which is why it costs less — if an Economy parcel is lost or damaged, there is no cover to claim against. The table above states which is which, and the choice is yours on orders below the free-shipping threshold.
On the Insured service, cover is limited to the value declared for the parcel and to the carrier’s own maximum, so a claim is settled up to that declared amount rather than automatically at the sale price.
Import duties and taxes
Except for shipments to the United States, shipments are Delivered Duty Unpaid (DDU): you are the importer of record, and any import duty, VAT or GST is set and collected by your own country, not by us. The table above gives the position for each destination we ship to.
United States shipments are Delivered Duty Paid (DDP). A 12% import-duty and clearance surcharge is added to the product price at checkout, and duties are prepaid before dispatch.
Rates & duties by destination
One shipping charge per order, however many cards it holds — free from US$280 of goods, and the Insured service free from US$500. Every amount below is the one the checkout bills.
Economy
Up to about a month
Tracked, not insuredEconomy rides on available air capacity, so we cannot promise a date.
Available on orders under US$500 of goods — free from US$280.
Insured
6–19 days
Tracked & insuredShipped from Japan, so transit moves with flight and service conditions — an estimate, not a guarantee.
Available on every order.
| Destination | EconomyUp to about a month | Insured6–19 days | What you pay on arrival | What you must provide |
|---|---|---|---|---|
| Australia | US$14.00 | US$23.00 | Nothing on orders under A$1,000. Above A$1,000, Australian Border Force collects GST, any duty, and a processing charge from you as the importer. | — |
| Bahrain | US$14.00 | US$23.00 | Customs in Bahrain decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Bahrain and can change. | — |
| Barbados | US$14.00 | US$28.00 | Customs in Barbados decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Barbados and can change. | — |
| Bhutan | US$8.00 | US$18.00 | Customs in Bhutan decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Bhutan and can change. | — |
| Brunei | US$8.00 | US$18.00 | Customs in Brunei decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Brunei and can change. | — |
| Cambodia | US$8.00 | US$18.00 | Customs in Cambodia decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Cambodia and can change. | — |
| Canada | US$14.00 | US$23.00 | Customs in Canada decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Canada and can change. | — |
| Costa Rica | US$14.00 | US$28.00 | Customs in Costa Rica decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Costa Rica and can change. | — |
| El Salvador | US$14.00 | US$28.00 | Customs in El Salvador decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in El Salvador and can change. | — |
| Guernsey | US$14.00 | US$23.00 | Customs in Guernsey decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Guernsey and can change. | — |
| Honduras | US$14.00 | US$28.00 | Customs in Honduras decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Honduras and can change. | — |
| Hong Kong | US$8.00 | US$18.00 | Nothing. Hong Kong charges no import duty or sales tax on trading cards. | A full street address — a lot or DD number alone cannot be delivered. |
| Jersey | US$14.00 | US$23.00 | Customs in Jersey decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Jersey and can change. | — |
| Jordan | US$14.00 | US$23.00 | Customs in Jordan decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Jordan and can change. | — |
| Kuwait | US$14.00 | US$23.00 | Customs in Kuwait decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Kuwait and can change. | — |
| Malaysia | US$8.00 | US$18.00 | Customs in Malaysia decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Malaysia and can change. | — |
| Maldives | US$8.00 | US$18.00 | Customs in Maldives decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Maldives and can change. | — |
| Mongolia | US$8.00 | US$18.00 | Customs in Mongolia decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Mongolia and can change. | — |
| Nepal | US$8.00 | US$18.00 | Customs in Nepal decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Nepal and can change. | — |
| New Zealand | US$14.00 | US$23.00 | New Zealand Customs does not collect duty or GST on consignments valued at NZ$1,000 or less. Above NZ$1,000 it collects 15% GST, any duty, and a Private Importer Declaration levy from you as the importer, and you must obtain a Customs Number from New Zealand Customs before the parcel can be cleared. Thresholds and charges are set by New Zealand Customs and can change; see customs.govt.nz. | — |
| North Macedonia | US$14.00 | US$23.00 | Customs in North Macedonia decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in North Macedonia and can change. | — |
| Panama | US$14.00 | US$28.00 | Customs in Panama decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Panama and can change. | — |
| Papua New Guinea | US$14.00 | US$23.00 | Customs in Papua New Guinea decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Papua New Guinea and can change. | — |
| Philippines | US$8.00 | US$18.00 | Customs in Philippines decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Philippines and can change. | — |
| Singapore | US$8.00 | US$18.00 | Nothing on goods under S$400. Above that, SingPost collects 9% GST from you before delivery. | — |
| Solomon Islands | US$14.00 | US$23.00 | Customs in Solomon Islands decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Solomon Islands and can change. | — |
| South Korea | US$8.00 | US$15.00 | Nothing on goods under US$150. At or above that, customs collects 10% VAT and any duty from you on the full value including shipping — the US$150 is not deducted. | A Personal Customs Clearance Code (개인통관고유부호), entered at checkout. Korea requires it on every parcel, whatever the value, and the name, phone number and postal code must match your registration. |
| Taiwan | US$8.00 | US$15.00 | Nothing on parcels under NT$2,000 including shipping. Above that, customs collects 5% business tax from you. Taiwan also limits each recipient to six duty-free parcels per half-year, counted across every seller you buy from — not just us. | A prompt reply to any customs notice — Taiwan customs may auction goods left undeclared for 20 days. |
| Trinidad & Tobago | US$14.00 | US$28.00 | Customs in Trinidad & Tobago decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in Trinidad & Tobago and can change. | — |
| United Arab Emirates | US$14.00 | US$23.00 | Customs in United Arab Emirates decides whether import duty or tax applies to this parcel and, if it does, collects it from you as the importer before the parcel is released to you. Thresholds and charges are set by customs in United Arab Emirates and can change. | — |
| United States | US$14.00 | US$28.00 | Nothing. Import duty is prepaid at checkout, so the carrier will not bill you on delivery. | — |
One shipping charge per order, however many cards or boxes it holds. From US$280 of goods Economy is free and Insured is US$10; from US$500 of goods Insured is free — tracked & insured.