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Shipping policy
Dispatch
MintBoon is a retailer of Japanese trading cards, shipped by us directly from Japan.
Every order is prepared and inspected in Japan before dispatch, then shipped from Japan with tracking.
Shipping is charged once per order, however many cards it contains. The exact amount for your country is shown in the table on this page, and again at checkout before you pay.
If a parcel is refused, goes unclaimed, or cannot be delivered, what happens to the shipping cost is set out in our <a href="/en/refunds">refund and cancellation policy</a>, along with the rules for cancelling an order and for an item that arrives damaged or not as described.
Countries we serve
We currently ship to Australia, Hong Kong, South Korea, Singapore, Taiwan and the United States. These are the destinations selectable at checkout.
If your country is not on that list, contact us before ordering — we handle other destinations case by case rather than through the standard checkout.
Tracking and insurance
Every order is shipped from Japan with tracking, and the tracking number is provided when the order dispatches.
Insurance depends on the service you choose at checkout. The Insured service is covered against loss and damage; Economy is tracked but NOT covered, which is why it costs less — if an Economy parcel is lost or damaged, there is no cover to claim against. The table above states which is which, and the choice is yours on orders below the free-shipping threshold.
On the Insured service, cover is limited to the value declared for the parcel and to the carrier’s own maximum, so a claim is settled up to that declared amount rather than automatically at the sale price.
Import duties and taxes
Except for shipments to the United States, shipments are Delivered Duty Unpaid (DDU): you are the importer of record, and any import duty, VAT or GST is set and collected by your own country, not by us. The table above gives the position for each destination we ship to.
United States shipments are Delivered Duty Paid (DDP). A 12% import-duty and clearance surcharge is added to the product price at checkout, and duties are prepaid before dispatch.
Rates & duties by destination
One shipping charge per order, however many cards it holds — free from US$500 of goods. Every amount below is the one the checkout bills.
Economy
Up to about a month
Tracked, not insuredEconomy rides on available air capacity, so we cannot promise a date.
Available on orders under US$500 of goods.
Insured
2–4 weeks
Tracked & insuredAvailable on every order.
| Destination | EconomyUp to about a month | Insured2–4 weeks | What you pay on arrival | What you must provide |
|---|---|---|---|---|
| Australia | US$14.00 | US$23.00 | Nothing on orders under A$1,000. Above A$1,000, Australian Border Force collects GST, any duty, and a processing charge from you as the importer. | — |
| Hong Kong | US$8.00 | US$18.00 | Nothing. Hong Kong charges no import duty or sales tax on trading cards. | A full street address — a lot or DD number alone cannot be delivered. |
| South Korea | US$8.00 | US$15.00 | Nothing on goods under US$150. At or above that, customs collects 10% VAT and any duty from you on the full value including shipping — the US$150 is not deducted. | A Personal Customs Clearance Code (개인통관고유부호), entered at checkout. Korea requires it on every parcel, whatever the value, and the name, phone number and postal code must match your registration. |
| Singapore | US$8.00 | US$18.00 | Nothing on goods under S$400. Above that, SingPost collects 9% GST from you before delivery. | — |
| Taiwan | US$8.00 | US$15.00 | Nothing on parcels under NT$2,000 including shipping. Above that, customs collects 5% business tax from you. Taiwan also limits each recipient to six duty-free parcels per half-year, counted across every seller you buy from — not just us. | A prompt reply to any customs notice — Taiwan customs may auction goods left undeclared for 20 days. |
| United States | US$14.00 | US$28.00 | Nothing. Import duty is prepaid at checkout, so the carrier will not bill you on delivery. | — |
One shipping charge per order, however many cards or boxes it holds. Free from US$500 of goods — sent by Insured, tracked & insured.